Warranty claims that actually have a status.
The system checks for missing DOTs, tread depth, and photos before the claim leaves the bay, guides the dealer through what's needed, and summarizes the submission for the reviewer. Routing follows the distributor relationship and the manufacturer's program rules, and every party sees exactly where the claim stands.
One claim record. Every actor sees their view.
Manufacturers see the queue. Distributors see what's pending in their network. Dealers see the live status of their submission without sending another email. The same underlying record, filtered to what each tenant is allowed to see.
Specific outcomes, not generic promises.
Guided submission from the bay.
Tablet-first capture: DOT, tread depth, photos, signed statement. The system flags what's missing before submit and walks the writer through it, so claims land complete the first time.
A summarized packet for the reviewer.
The reviewer opens a clean summary — key facts, photos, and history in one view — instead of piecing together an email thread.
Routing that follows the contract.
Claims land with the right adjuster based on the distributor relationship and the manufacturer's program rules, not a manual triage step.
A timestamped record, end to end.
Every status transition logged with an actor. Disputes and audits are reads, not investigations.