A portal your service writers will actually use.
You're not buying software — you're trying to get a customer out the door with the right tire or part and a clean warranty record, keep your staff certified, and reorder without surprises on the invoice. The portal configures itself to your trade, so an OTR tire shop and a hydraulics shop each get the catalog, ticket fields, and modules their work actually needs. Tread Ready is built for that pace. Core access is included at no cost to you when you're connected through a participating manufacturer or distributor.
The friction is real and specific.
Finding the right tire or part takes too long.
A customer at the counter, an application you haven't sold in months, and a stack of spec sheets. The right fitment is in someone's head — or in a binder — not on a screen your counter staff can actually search.
Claims that disappear into email.
Photos attached, statement signed, sent off. Then silence — until the customer calls asking what happened, and you're refreshing your inbox.
Reorders that fight you on price.
The price on screen, the price on the PO, the price on the invoice — three different numbers, and you're the one talking to the customer.
Specific answers to the specific friction.
The right tire or part, found at the counter.
Search by equipment, application, size, or use case. The right products surface with plain-language selling points attached — not a spec sheet to interpret in front of a waiting customer.
A claim that guides itself.
The system checks for missing DOTs, tread depth, and photos before you submit, walks the writer through what's needed from the bay, and hands the reviewer a summarized claim. Every transition is timestamped and visible without another email.
One price, all the way through.
Reorder tires and parts against the same catalog the rest of the chain uses. Your tier price is already resolved. Quote, PO, invoice — same number, every time.