Agents for heavy equipment tire and parts sales & service.
Not a chatbot bolted onto a CRM. A network of specialized agents that quote specialty tire fleets, move ag and industrial deals through the pipeline, dispatch equipped service crews to fields and job sites, coordinate the right tire from the nearest dealer or depot, run inspections from a phone camera in the mud, and settle warranty claims — every action written back to the same ledger that runs your business.
more ag and OTR quotes out the door per rep, per week.
median inbound field service call → equipped truck rolling.
of warranty claims settled with no human touch.
of field tickets close with photos, DOT, and tread on file.
Built for heavy equipment tire and parts sales and field service.
Each agent owns a job-to-be-done — a rep's quote for a 710/70R38, a dispatcher's route to a combine, an adjuster's decision on a loader tire — with its own tools, guardrails, and audit trail. They hand off to each other through the same data model the rest of the platform uses.
Sales Pipeline Agent
Moves opportunities through stages, drafts follow-ups, and keeps the forecast honest without CRM babysitting.
- → Stage transitions
- → Next-step drafts
- → Stalled-deal alerts
- → Win/loss capture
Quote & Bid Agent
Builds quotes for tires and maintenance parts in real time against resolved contract pricing, program eligibility, and account history.
- → Contract resolve
- → Program eligibility
- → Mixed-size bundling
- → E-sign handoff
Field Dispatch Agent
Takes the service call from a farm, quarry, or job site, finds the nearest service truck with the right equipment and crew, reserves the right tire from the nearest dealer or depot stock, and rolls it — no whiteboard required.
- → Geolocation
- → Equipment match
- → Tire source & reserve
- → Fleet SLA rules
Mobile Inspection Agent
Runs the tech through a photo-driven inspection on a phone: DOT, tread, casing, and position mapping for ag and OTR tires.
- → DOT OCR
- → Tread depth vision
- → Casing grading
- → Position map
Service Ticket Agent
Closes the ticket with signed inspection, invoice, and warranty flags — before the truck leaves the field or quarry.
- → Digital signature
- → Auto-invoice
- → Warranty flag
- → Fleet report send
Fleet Account Agent
Owns the account view: tire and parts history by machine, PM cadence, spend trend, and next-order prediction for every unit in the fleet.
- → Machine-level history
- → Wear forecasts
- → Spend rollups
- → Renewal windows
Claims Agent
Reads bay and field photos, decodes DOTs, measures tread, and adjudicates specialty-tire program rules.
- → Vision OCR
- → Pro-rata/hour-meter math
- → Fraud signals
- → Adjuster handoff
Pricing Agent
Watches contract drift, promo overlap, and margin leak on every tire and parts quote and service invoice.
- → Contract diff
- → Promo collisions
- → Margin alerts
- → Quote rationale
Sales & Service Copilot
Conversational analytics and drafting across the pipeline, ag fleets, job sites, service tickets, and warranty ledger.
- → NL → SQL
- → Citation trail
- → Action handoff
- → Multi-tenant RBAC
A sales floor that quotes ag and industrial fleets while the phone is still ringing.
The Sales Agent listens to the call (or reads the email), pulls the farm or contractor's tire history, resolves the right contract and program pricing, and drops a quote for a mixed set of R-1, R-4, or OTR tires before the rep finishes the pleasantries. Follow-ups, expirations, and pipeline stage changes are drafted automatically.
Every quote, revision, and lost-deal reason writes back to the same ledger — so forecasts, co-op accruals, and rebate claims stay honest without a Monday-morning spreadsheet.
- →Real-time quote assembly against resolved contract + program pricing
- →Fleet/contractor history: sizes, tread wear, replacement cadence by machine
- →Pipeline hygiene: stage moves, next-step drafts, stalled-deal alerts
- →Win/loss capture with structured reasons the forecast can trust
Dispatch the right crew and equipment, and source the right tire — from the field, not the office.
The Field Service Agent takes an inbound call from a farm, quarry, or logging site, geolocates the machine, checks tire and casing history, and dispatches the nearest service truck with the right equipment and certified crew. It simultaneously reserves the right tire and parts from the nearest dealer or depot stock — a 20.5R25 for a loader, a hydraulic hose assembly, a filter kit for the PM that's due — so the parts and the tech arrive when the machine is ready.
By the time the service truck rolls, the tire source is confirmed, the invoice is drafted, warranty candidates are already flagged to the Claims Agent, and the fleet manager has a signed inspection report in their inbox.
- →Nearest service truck dispatch with equipment and crew matching the job
- →Tire reservation from dealer/depot stock — not a truck inventory assumption
- →Mobile inspection: DOT, tread depth, casing, position mapping, and parts consumed on the ticket
- →Signed digital inspection report + invoice before the truck leaves the site
From field photo to settled warranty — without a human keystroke.
The Claims Agent ingests DOT codes, tread-depth photos, and the customer's signed statement directly from the field ticket or dealer portal. Vision models pull the DOT, OCR the sidewall, measure tread depth from the reference card in frame, and flag tampering or staged shots.
It then runs the manufacturer's program rules — pro-rata math, hour-meter thresholds, application exclusions — drafts an adjudication, and routes anything ambiguous to a human adjuster with the evidence already attached.
- →Vision: DOT extraction, tread depth, casing condition, tampering detection
- →Reasoning: program-rule adjudication with pro-rata and hour-meter math
- →Routing: confidence-scored handoff to human adjusters
- →Comms: status updates auto-drafted for dealer, fleet, and end customer
One inbound call. Five agents. Nobody rekeys a thing.
A farm manager calls in about a blown combine tire in the middle of harvest. Watch what the agents do before your dispatcher hangs up.
- STEP / 01Field Dispatch Agent
Machine calls in a failure.
Location and machine resolved from caller ID + fleet map. Nearest equipped service truck and available tire and parts source ID'd in seconds.
- STEP / 02Fleet Account Agent
Account context surfaced.
Tire history by machine, current program, and open warranty status pushed to the dispatcher and the tech at once.
- STEP / 03Mobile Inspection Agent
Tech opens the ticket.
Phone-driven inspection: DOT decoded, tread measured, casing graded, positions mapped, photos attached — even in the field.
- STEP / 04Claims Agent
Warranty candidate flagged.
Program rules run against the evidence. A pro-rata credit drafts before the tech tightens the last lug.
- STEP / 05Service Ticket Agent
Invoice + report sent.
Signed inspection PDF to the farm, invoice to AR, warranty packet to the manufacturer. One trigger, five outputs.
Ask your book of business a question. Get a number, not a meeting.
A single conversational surface across every account, quote, and service ticket the user is permitted to see. Ask in plain language; the copilot writes the query, pulls from the ledger, and shows its work.
- “Which contractor accounts haven't ordered ag or OTR tires in 60 days?”
- “Show me every field service call at job sites over 90 minutes to dispatch.”
- “Draft the quote for Apex Farming — six combines, 710/70R38, current program.”
- “What's our exposure on open warranty claims for loader and skidder tires?”
9 contractor accounts are past 60 days with no active order. Combined replacement window opens in ~42 days based on hour-meter and tread-wear telemetry from field-service tickets. Suggested play: bundle 710/70R38 and 20.5R25 at current program pricing before harvest peak.
Autonomous where it's safe. Human where it matters.
Human-in-the-loop by policy
Per-agent, per-tenant approval thresholds. Anything below confidence routes to a person with the evidence pre-attached.
Every action is auditable
Inputs, model, prompt version, tools called, and the resulting ledger writes — all queryable, all retained.
Tenant-scoped retrieval
Agents only see data the requesting user can see. RBAC is enforced at the retrieval layer, not the prompt.
Bring your own model
Run on our hosted models, or pin specific agents to your private deployment. Model swaps don't break workflows.